It is said that we are animals of habit and, in this case, we can´t agree more. As the year draws to a close, we would like to share all the activities that have had a positive impact on our customers with you.
We continue to invest in quality
Quality is synonymous with trust. Over the years we have worked hard to have our seal compounds certified by independent entities and laboratories. International certification attesting to the fact that our seal compounds meet all the health, portability and safety requirements applicable to international markets is of paramount importance to you and, therefore, to us.
When we say that we have one of the biggest stocks of O-Rings in the Iberian Peninsula, we are not exaggerating. With more than 45 million seals in stock, it is highly unlikely that we won´t have what you are looking for.
Moreover, this year we have created a new stock of composite seals (Silrings) and floating seals (Garseals), and these two product ranges are already immensely popular. We should also mention the considerable investment we have made in spools of extruded profiles in original materials (Perbunan®, Viton®, Xiametre®, Keltan®, Neoprene®). In addition to cord ring, we are becoming increasingly proficient in square extruded cord and quad-ring extruded cord.
We at JIOrings make every effort to keep our stock of the most popular seals up to date, in addition to those new to the market.
Committed to the environment
We are aware that natural resources are limited and that is why we at JIOrings continue to take measures to comply with the three Rs: reducing, reusing and recycling.
To this end, we have implemented a further measure this year and we have begun using biodegradable bags and recyclable adhesive tape and we have started delivering our gaskets in neutral brown boxes.
All this is to enable you to reuse our packaging material (bags) and shipping material (boxes). And in the event you are unable to reuse this material, you can recycle the entire boxes without having to remove the seal.
Consolidation and commitment
The family is growing. The company has had a total of 12 employees for a few years now, but in less than a month´s time there will be 14 of us and we are not superstitious.
Raquel Díaz Mencía joined our warehouse staff in December. After analysing the large volume of work, and in the hope that this trend will continue over the next few months, we decided we needed to expand our warehouse resources, as an additional pair of hands will help us to continue finding gaskets as quickly as possible.
Saioa Martín Jobajuria is due to join the company in January, and will help us strengthen the Purchasing and Logistics departments.
We hope these two new additions will help us to continue improving our performance and customer service.
Our customers are the centre of our online activity.
The Internet is one of the best tools available for communicating with you. All the up-to-date information on sealing gaskets, product catalogues, technical documentation, standard measurement tables, certifications… in short, all the information required for purchase decision-making can be found at www.jiorings.com.
Furthermore, a single click will take you to our online store, where you will find one of the biggest stocks of seals available. We make things easy for you, enabling you to purchase while saving time and money from among more than 45 million seals online available in stocks that are updated in real time.
What´s more, we have been working hard this year to create a new online store in 2022, featuring a combination of information and the possibility of purchasing using a fast, intuitive and improved e-commerce system.
We hope to live up to your expectations!
Our best seals and best wishes for 2022!
We bid farewell to 2021 proud of everything we have achieved (this was the best ever year for JIOrings, and one in which we have broken all the records) and of what we can offer you in 2022:
• O-Rings (NBR, FPM, EDPM, VMQ, FFKM, ENCAPSULATED): 35 million
• Quad-Rings: 900,000
• V-Rings: 178,000
• BUR: 156,000
• U-Rings: 50,000
• Rotary Shaft Seals: 26,000
• Washers: 750,000
• Spools (o-ring, square profile, quad-ring profile): 3,000
• Silicone plugs or stoppers for barrels: 20,000
Have a look at our stock and prices and programme your orders.
We will say goodbye, as would be expected, by wishing you all the best for 2022.
2017: giving the best of ourselves
F I G U R E S
It has been a good year and we have now had several such in a row. Each year, the objectives set company-wide by the Management team are more ambitious and it is, therefore, doubly satisfying when they are achieved. We have done this once again in 2017. This year we have grown, both in terms of stock and staff. We have broken the barrier of 30 million seals in the warehouse:• 30,000,000 O-Rings • 1,000,000 X-Rings • 225,000 Back-Up Rings (BUR) • 200,000 V-Rings • 70,000 Bonded Seals • 40,000 Rotary Shaft Seals • 40,000 U-Rings • 25,000 Wiper Seals • 6,000 Axial Seals or Gamma seals • 1,650 Spools of Cord-Ring
We have also broken the 12-employee barrier. First, with the hiring of Iñaki Bilbao in January in the Export Department and then Unai Pereda in September in the warehouse. Both have adapted very well both to the intense work rate and to the environment.
In September, we broke records left, right and centre in terms of order backlog, which we broke once again last November (with sales totalling €220,000). This year, each quarter has been the best in JIOrings‘ history, indicating that we have maintained a very high work rate among all departments throughout the course of the year.
A major investment was made to improve shared facilities at JIOrings this year. We now have a new meeting room, where we can welcome our clients in a comfortable and convenient manner; a kitchen for everyday use by the employees and for our regular coffee and potato omelette event on Fridays; as well as a multi-purpose leisure room, which will soon host the first edition of our ping pong tournament. The new JIOrings offices are designed to be open and comfortable spaces in which to carry out all the day-to-day commercial and administrative work and to receive clients and suppliers.
Q U A L I T Y
At the beginning of the year, we obtained ISO 9001:2015, issued specifically on the 21st of February, following the successful conclusion of audits by BUREAU VERITAS, which certified that our Quality Management System had been appropriately implemented in accordance with the latest version of UNE-EN ISO 9001:2015. This is another step that has allowed us to adjust workflows, redefine strategic objectives and see that we are well on our way to excellence.
At JIOrings, we work to ensure that our seals meet quality, health, safety, environmental and social responsibility standards in virtually any market. For this reason, in addition to complying with REACH and RoHS standards, we hold major official approvals from our suppliers and we are making an extra effort to obtain in-house approvals for some of the most successful mixtures.
In this respect, we have taken a significant step forward with the certification of JIOrings Nortap® silicone plugs, which, in addition to being FDA compliant, comply with the requirements established by the BfR, Bundesinstitut für Risikobewertung (Federal Institute for Risk Assessment).
C O M M I T M E N T
It is a word that defines us. With each new client we try to reach the degree of commitment necessary to satisfy their expectations. For us, making sale means convincing them that we are the best option (the quickest way to find a seal) and for that, we must earn the trust of each one of our clients each and every day. To offer a quality product with excellent service. With more than 1,500 customers (of which 169 are clients gained this year), we sell to more than 30,000,000 seals to 35 different countries, this year we have included expanding our sales to countries such as South Korea, Hungary and Estonia. All this without neglecting the national market, which accounts for 80% of our total client portfolio.
For us, the commitment is reflected in the quality of the product, in the sales processes and in the marketing of each and every one of our seals.
This year, in addition to all the loyalty activities we have been carrying out, we have placed special emphasis on the scheduling of orders. This is because it is the way in which we can improve prices, guarantee stock, avoid unforeseen events and meet all delivery dates agreed with each customer.
S P E C I A L D A Y S
We sincerely believe that the company influences and is influenced by its environment. Hence, a great deal of our efforts is focussed on achieving the most positive working environment possible, where each and every person feels part of the company and, in addition actively partners in local projects of various kinds.
To achieve the first objective, we carry out specific activities to promote teamwork and unity among employees with the aim of improving coordination between everyone and the relationship with the company: meals outside the working environment, celebration of birthdays, an annual ping pong championship, participation in popular races etc., and an annual activity, which this year saw us sampling wines in La Rioja.
As for the second area, it should be noted that during 2017 we continued to support sports via the JIOrings Cycling Team and the JIOrings Running Team, as well as via sponsorship of several sports teams (Club de Ajedrez Conteneo Bilbao Haitzak [Chess], Galdakao Boleibol Taldea [Volleyball] and Jon García Tagle’s participation in the 2017 Kneeboard World Championship, among others.). Apart from all these not-for-profit link-ups, throughout the year we have carried out a range of activities to raise awareness of Tourette Syndrome. By means of “Un paso más por el síndrome de Tourette” (Amaya Álvarez) and “Pedaladas por el Tourette” (Ángela Domínguez ), we want to do our bit in terms of raising awareness of and normalising this disorder.
F U T U R E
As every year, we will work hard to expand the stock of the seals most in demand by our customers: seals made from blends with in-house approvals, different sizes of plugs for export to the French, Portuguese and Latin markets, cord-ring in various materials….
In addition, in 2018 we want to redouble our efforts to shorten manufacturing lead times and improve agreements with our logistics suppliers, always with the aim of remaining the quickest way to find a seal. In addition, by 2018 we have challenged ourselves to improve the website experience and boost online shopping, a way to save both time and money. In January, we expect to conclude this first phase of improvement in our facilities. We do all of this without losing our focus as a young and dynamic company and one that meets the needs of our clients.
Another year with a pleasant aftertaste
We bid farewell to 2016 satisfied with the job we have done and with the rewards earned and (how could we not) thanking all of our clients and suppliers for continuing to rely on JIOrings.
2016 comes to an end and, once again, it is time to briefly summarise to help us analyse the steps we took (both for better and for worse) during the last twelve months, to reflect on our annual objectives and establish new challenges for the upcoming year.
And if we look back over it, we can see that 2016 was another excellent year for us. The reward for our daily commitment and teamwork is the reaching of some of our important milestones that we would like to share with you in this post.
Sales record and market expansion
We have done it again. This year we have succeeded in surpassing several of our historical turnover records and key achievements for the future of the company. Over our twelve years of existence, we have handled more than 4,700 clients, sold more than 200 million seals, and sent more than 75,000 packages by land, sea, and sky to 20 different countries.
Over the course of 2016, we have managed to add more than 100 new clients to our portfolio, thanks to the work of our salesmen (Óscar, Cesar, and Arkaitz) and of all the marketing and communications work carried out (Silbia). Furthermore, in November, we beat the record for monthly orders, with it having the largest orderbook and turnover in the entire history of JIOrings. The warehouse workers (Fernando, JuanRa, Gonzalo, and Laura) have not stopped preparing packages. Thanks to the brisk pace throughout the year and, above all, to the results from the previous month, this year we are going to top the annual turnover record, 1.5 million more than last year. The Accounting Department, headed by Maite, is still celebrating ;D
We hope to continue growing in 2017, and quickly, around 10% according to our Executive Director (Iñigo).
Immersed in the certification of our quality system
We find ourselves in the middle of the quality certification process according to standard ISO 9001-2015. Our objective is to achieve this by January 2017 and, thus, to be able to address new needs that we recognised among our clients. What better way to start the year?
The process of obtaining the ISO standard has made us perform a comprehensive improvement of our quality management system in order to make it comply with the international standard. We always have an eye out for ways to improve our products and services in order to be able to offer you the best product with the best service.
In order to be the quickest way to find a seal, we must be able to meet the majority of our wide range of clients’ needs. As a result, over the last twelve months we have focused on increasing our stock of O-ring seals made from Viton®, in the French R range in VMQ70 FDA red, NBR90, and NBR50. Similarly, we have also expanded our stock of spools of cord stock made from Xiametre® and Viton® original, both materials certified for food use by the CTR laboratory.
However, we have not focused on expanding stock of just these two products, but rather also in supplying our warehouses with the main ranges of all of our major products: X-rings, U-rings, V-rings, RB gamma seals, rotary shaft seals, etc. Our Purchasing department (headed by Jean-Albert) did not have time to get bored this year.
We keep collecting certifications
One of JIOrings’ competitive advantages is its rapidity, but another is that we also offer the best products. To do this, we always show the various certifications that verify that our products are of the highest quality. And in 2016 in this respect, we have certified our own new mixtures for moulded silicone seals (VMQ70 FDA red, VMQ40 FDA translucent, VMQ40 FDA brown…), among others, as well as for extruded profiles, such as Viton® (FPM75 FDA black, silicone VMQ70 FDA red…).
As this is a process that never finishes, we have created a new section on our website where we display all the official approvals that we have obtained.
Because we know that trust is foundational to our relationship, throughout 2016, we wanted to share some moments of our working and social life with you. That is why we recorded our corporate video about how we work at JIOrings, we publish photos of our annual outing to foster inter-personal relationships and a positive atmosphere, we share photos from several Fridays where we have celebrated one of our staff’s birthday… And created a lot of content on our social networks so that you can get to know us better.
Because a (good) image is worth more than a thousand words
The aim of all the activities we have been conducting in recent months is to enhance the image of JIOrings. We are conducting content generation activities to disclose the benefits of our seals, positioning initiatives to enable potential customers to find our seals and loyalty initiatives to ensure our customers continue to purchase from us, among others.
Our most recent contribution to the continuous improvement of JIOrings was to improve the online image conveyed by our seals. We have updated all the photos of the seals in the main range, creating 3D images of each part and of the profile of each one, as well as a video illustrating the part. In addition to improving the presentation of the product data sheet, adding relevant information such as certifications, links to the catalogue…
We are the sellers, but our customers purchase without seeing the product, paradoxes of both life and the day-to-day of all e-commerce entities. At first this may seem like a “disadvantage” when compared with traditional stores, however, we at JIOrings have been able to overcome this potential shortcoming with the new design of the seals.
We have striven for a careful and professional product image which will help us to boost our sales; an image which will provide our customers with a sense of trust and safety; an image which will clarify any technical doubts with regard to whether or not this is the right purchase, and we believe we have achieved that. What´s your opinion? Have a look at the new product data sheets:
This year we posted a monthly turnover record, among other achievements we’d like to share with you.
As 2015 winds to an end, it´s time to look back at where we’ve been, see if progress has been made in the right direction, analyze our missteps and, above all, reflect and try to learn from both the good and the bad.
As we reflect on the last twelve months we realize that there have been many more good things than bad ones, and that 2015 was a great year for JIOrings.
Through our daily efforts we achieved some important milestones that we’d like to share with you in this post. We are proud of all the progress that we made, a source of satisfaction infusing us with newfound energy and inspiring us to persevere in our main mission: offering the quickest way to find a seal.
ARKAITZ AND SILBIA, ON THE TEAM
Joining our team this year were Arkaitz Gojenola, our Sales Director and JIOrings’ most “visible face,” and Silbia González, our Marketing and Communications Director. It is no coincidence that Arkaitz and Silbia are first among the 2015 highlights we’re going to share with you. At JIOrings we assign great importance to our human resources. Without skilled and, above all, motivated people working with us, nothing would be the same, and we wouldn’t be where we are. Our thanks to everyone, in advance.
NEW PRODUCTS, A COMMITMENT TO DIGITAL MARKETING, AND A NEW WEBSITE
In 2015 we also bolstered the marketing of certain new products, such as silicone plugs for wooden barrels, adjustable to the different diameters of the bungholes used. We have also begun selling our seals to individual buyers through the Amazon platform.
In the latter endeavor and others related to online marketing we are being assisted by the digital consultancy firm Weroi. With their help we have come to appreciate how the Internet offers our company attractive business opportunities, which spurred us to revamp our website, improving usability so that visiting our “virtual home” and placing orders is much simpler for our customers and new users.
INTERNATIONALIZATION AND RECORD SALES
We want to keep growing, improve every day, and serve more and more customers around the world, which led us to recently participate in the Intergune Fair in Bilbao, a forum exposing Basque companies to the whole range of internationalization services. We examined these interesting opportunities and talked with the SPRI (Basque Business Development Agency) in different countries to find out first-hand about our market’s dynamics in them in order to evaluate potential business dealings in the future.
Thanks to all this (well, in addition to other things I don’t want to bore you with, but which are just as essential, like our daily efforts and determination), in April we posted a monthly billing record. It didn’t last long, however, as in September we beat it.
VIP SEATING AT THE SAN MAMÉS STADIUM FOR OUR CUSTOMERS
Things are going well for us, and the first thing we thought about was to how share that success with our customers and suppliers. We are well aware that without them and their trust JIOrings would not exist. We often say “thanks,” but we wanted to go a step further, so we came up with the idea of reserving VIP seats at San Mamés to invite them to enjoy a unique and unforgettable experience (culinary too) while forging ties and getting to know each other a little better.
JIOrings is the quickest way to find a seal, and our goal for 2016 is for that to continue to be true. With our work, and your help, it will.
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